General Practice (GP) Services

Comprehensive General Practice for Veterans & Serving Members

Expert medical care from GPs who understand military service, DVA systems, and the transition to civilian life.

At AVHS, our General Practice is more than just a medical clinic; it is a dedicated health hub for the veteran community. Our GPs have extensive experience navigating the complexities of service-related health conditions and the DVA framework. Whether you are currently serving, transitioning to civilian life, or managing long-term health goals, we provide a stable, understanding environment for your medical journey.

Medical Services Tailored to Your Service History

Transition Medicals

Comprehensive health assessments for members transitioning from the ADF to civilian life.

Annual Veteran Health Checks

Proactive screenings to identify and address emerging health needs before they become concerns.

Coordinated Veteran Care (CVC)

Specialised care planning and referrals for veterans managing complex or chronic health conditions.

Vaccinations & Preventative Health Care

Including vaccinations, skin checks, and heart health assessments.

Chronic Disease & Weight Management

Evidence-based programs to manage long-term health and improve daily vitality.

Specialist & Allied Health Care Referrals

Seamless access to our internal allied health team and external specialist networks.

Our General Practitioners - A Complete Care Team

Dr Andrew Cronin - Flight Lieutenant (Retd)

Doctor/Director

Dr Andrew Cronin - Flight Lieutenant (Retd)

Doctor/Director

MBBS UQ BEng (Hons) MMgtSt UNSW GCertAeromedRet MPH&TM JCU GCertHltSci QUT FACRRM FRACGP (2016) FARGP AFRACMA (2016) MRAeS GAICD

Dr Cronin began his career in the RAAF as an Aeronautical Engineer, with postings to No 2 Flying Training School, the Defence Materiel Organisation, and 33 Squadron. He then pursued his medical degree at the University of Queensland, graduating in 2007. Afterward, he worked at Greenslopes Repatriation Hospital from 2008 to 2010.

Dr Cronin began his Rural Generalist Training in Far North Queensland and Rural Victoria, and in 2016, he earned his RACGP Fellowship, along with a Rural Fellowship and GP-Anaesthetic Qualification. Since 2016, he has been working with Lifeflight and the Royal Flying Doctor Service in Rural Queensland. In 2019, he took on a casual contract with ADF Garrison Support.

He is also a qualified Board Director and holds certification in US Aviation (FAA) and Australian Aviation (CASA) Medicals, along with expertise in Aeromedical Retrievals.

As a Veteran himself, Dr Cronin understands the sacrifices made by those who have served the country. He is deeply committed to ensuring Australian veterans receive the world-class healthcare they deserve.

Dr Steven Smith – Former ADF Civilian Contracted Medical Officer

Doctor/Director

Dr Steven Smith – Former ADF Civilian Contracted Medical Officer

Doctor/Director

MBBS UQ FRACGP FACRRM (1997)

Dr Steve began his medical journey in 1987 at the University of Queensland in Brisbane, graduating with an MBBS in 1992. He then began his career at Toowoomba Base Hospital before joining Queensland Health, where he served as both a Medical Officer and Medical Superintendent at St George and Dirranbandi Hospitals until 1997.

Dr Steve transitioned into Indigenous Health in 1998, managing the Goondir Aboriginal Medical Centre and General Practice in St George until 2001. After relocating to Brisbane in 2002, he worked in various general practices across the southside of Brisbane until 2013.

In 2014, Dr Steve became a Civilian Contractor for the ADF Garrison Support contract, working in Townsville and South-East Queensland before founding AVHS. He also completed the ADF Aviation Medical Officer Course in 2015.

Dr Steve is dedicated to veterans’ health, driven by a desire to support those who have sacrificed so much in service to their country. He holds deep respect for veterans and their families and is committed to giving back through his work.

Dr Dan Pronk

Doctor

Dr Dan Pronk

Doctor

MBBS FRACGP

Dr Dan Pronk is a distinguished former Special Forces combat doctor with extensive experience in battlefield medicine and veteran health. After studying medicine on an Australian Army scholarship, Dr Pronk completed the rigorous Special Air Service Regiment (SASR) selection course and served on over 100 combat missions in Afghanistan as a frontline special operations doctor.

During his military career, Dr Pronk deployed on five operational tours, including four to Afghanistan. His exceptional service earned him a Commendation for Distinguished Service for his leadership during his second Afghan tour. Dr Pronk represented Australia on the NATO Special Operations Forces Medical Expert Panel, specialising in pre-hospital management of penetrating trauma.

Following his full-time military service in 2014, Dr Pronk has held several key medical leadership positions, including:

Deputy Medical Superintendent at a regional hospital in Queensland Medical Director of the South Australian Prison Health Service Medical Director for TacMed Australia

Dr Pronk holds a Bachelor of Exercise Science, medical qualifications from Flinders University, and an MBA from the University of South Australia. He is a Fellow of the Royal Australian College of General Practitioners and has completed an Associate Fellowship of the Royal Australian College of Medical Administrators.

As an advocate for veteran health and resilience, Dr Pronk co-authored the bestselling book “The Resilience Shield” and published his memoir “The Combat Doctor: A Story of Battlefield Medicine and Resilience.” Drawing from his personal experience with PTSD, Dr Pronk brings valuable insights into the challenges faced by veterans transitioning to civilian life.

Dr Pronk currently practises emergency medicine while serving as a tactical medical consultant for various police and government agencies. His unique combination of combat experience, medical expertise, and personal understanding of veteran health issues makes him an invaluable asset to Australian Veterans Health Services.

Dr Andrew Ebringer

Doctor

Dr Andrew Ebringer

Doctor

BSc, MBBS, DA(UK), DipRACOG, CTM, MPH&TM, FRACGP

Dr Andrew Ebringer brings extensive experience across health consultancy, military medicine, aero-medical retrieval, occupational health, and primary healthcare. He has held senior roles including Regional Medical Director for Australasia at a global health and security organisation, where he led clinical governance and medical consultancy for government and industry clients in the Asia-Pacific region.

Previously, Dr Ebringer served as Head of Clinical Studies at the Australian Army Malaria Institute, advising on tropical disease prevention and leading vaccine trials. He has also worked as a travel medicine physician, public health advisor and senior lecturer at James Cook University, focusing on vaccine-preventable disease control.

Dr Ebringer was Director of Medical Services for Remote Health in the Northern Territory, overseeing GP and emergency retrieval services to remote communities and fostering partnerships to improve indigenous health outcomes.

He has published in journals including Human Vaccines, Malaria Journal, and Vaccine.

Dr Heidi Faustmann

Doctor

Dr Heidi Faustmann

Doctor

BA LLB, diploma in legal practice, MBBS, RACGP

Dr Faustmann practiced as a lawyer specialising in corporations’ law and medicolegal law. Dr Faustmann then studied medicine at Flinders University of SA, graduating in 2005. Afterwards she worked in general medicine in several public hospitals throughout Adelaide.

Dr Faustmann commenced General practice training in 2019 and received her RACGP Fellowship in 2022. Dr Faustmann travels regularly to Darwin to work in an Indigenous health service and works at times, in remote locations.

Dr Faustmann is passionate about veteran health providing dedicated support for physical and mental wellbeing. She specialises in assisting veterans with their successful transition from military to civilian life, ensuring comprehensive care and guidance.

Dr Reiham Ibrahim

Doctor

Dr Reiham Ibrahim

Doctor

FRACGP, MB ChB, AMC Cert

Dr Reiham is a Fellow of the Royal Australian College of General Practitioners with over two decades of medical practice. She has provided high quality care to defence members in Wagga and Canberra for over 6 years and has special interests in skin cancer medicine, women’s health, sports medicine, and occupational health.

Outside of her professional life, Reiham enjoys spending quality time with her family, traveling, and volunteering at community events.

Accessing Care & Eligibility

Who Can Access Care & How to Get Started

We are committed to providing accessible, veteran-centred medical care. Our general practice services are available to:

  • DVA Gold Card Holders: Comprehensive cover for all clinical needs.
  • DVA White Card Holders: 
  • Serving ADF Members: Dedicated support for those currently in uniform.
  • DVA Treatment Pathways: Veterans accessing care through PAMT or other relevant DVA programs.

 

How to Book:

You can book your appointment directly with our clinics. During your consultation, your GP can also coordinate referrals to other services within our clinic where appropriate, ensuring you receive integrated, veteran-centred care in one place.

If you would like to book an appointment or learn more about our services, please contact us.

 

Phone:  1300 766 206

Reach out to organise an appointment.

Frequently Asked Questions

How much does a consultation cost?
All  GP consultations are bulk-billed or covered by DVA with no out-of-pocket costs to veterans.

No, you can book directly with our clinic for general practice services.

Yes, our GPs are highly experienced in DVA reporting, CVC programs, and transition medical requirements.

Yes, AVHS Springfield offers an integrated model where your GP and physiotherapist work together in the same facility.